Manage your team plan and billing details

Admins have access to view and change a team's billing information and downgrade the team.

Access billing for a team

If you're a team Admin, here's how you can access billing for your team:

  1. Log in to your Todoist account at https://todoist.com.
  2. Click your avatar in the top-left.
  3. Select Settings.
  4. Find the team to view billing for in the left-hand sidebar.
  5. Click Billing under the team name.
  6. Click Manage billing.

Access old invoices

  1. Log in to the Todoist account at https://todoist.com.
  2. Click your avatar in the top-left.
  3. Select Settings.
  4. Find the team to view and access old invoices for in the left-hand sidebar.
  5. Click Billing under the team name.
  6. Click View billing history.

Note

If you subscribed to Todoist Business before March 2022, you can access any invoice prior to this date in the Subscription settings page. 

Downgrade a team

  1. Log in to the Todoist account at https://todoist.com.
  2. Click your avatar in the top-left.
  3. Select Settings.
  4. Find the team to downgrade in the left-hand sidebar.
  5. Click Billing under the team name.
  6. Click Manage billing.
  7. Select Cancel plan.

FAQ

No, there is no way to transfer credit between teams.

No, if you’ve changed your billing address or VAT ID, you won’t be able to retroactively edit past invoices. If you need an updated invoice, get in touch with us.

To receive a refund on a Pro or Business plan payment, you'll need to request the refund within 30 days of subscribing and be on yearly billing, unless otherwise provided by applicable law. Monthly subscriptions aren’t eligible for refunds. Learn more in this article.